RETURNS & EXCHANGES

START A RETURN

We love our customers, if you have an item to return to us, it means you bought it from us, and for that you will continue to be celebrated!!

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. 

You can return a product for up to 30 days from the date you purchased it. 

While we hope it doesn't come to that, you have our guarantee that we'll make it as painless as possible.

• Customers have up to 30 days to ask for a refund or exchange

• A Return Merchandise Authorization (RMA) must be requested. Contact us. zoolulala@gmail.com or for fastest service call us at 800.586.1208

• Refunds are credited back to customer's Visa, Mastercard or American Express credit/debit 

We gladly accept returns of unworn, unwashed, undamaged or defective merchandise purchased online or by phone for delivery that shipped to a U.S. address for a refund or exchange within 30 days of original purchase.